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Refund & Returns

All items to be refunded must be returned to us within 14 days of the purchase. The item(s) must be in the same condition as they were sent out in. If the item is not in the same condition then a full refund will not be guaranteed. In the case where the item(s) is not in the same condition, it was originally sold in, a partial refund may be offered in some case. We also reserve the right to refuse a full refund should the item(s) condition is deemed to not be acceptable.

The customer is responsible for the charge of returning the item to us. Please ensure a recorded method of delivery is used.

Return Address:

Retro Chest
52 Chapel Street
Ibstock
Leicestershire
LE67 6HE

Returns shall be processed within 14 working days of us receiving the item(s). You will be notified of any action via email provided on the original order.

For further assistance please message us at contact@retrochest.com