Get In Touch

Our team is here for you. If you have any questions at all then please do not hesitate to reach out and we will be more than happy to help in anyway we can.

Call us

(44) 7794 914 983

Email Us

Store Hours

8AM – 10PM


General Questions

We get asked the same stuff over and over again. So to try and save our time and yours we have answered our most common questions and made them available for you guys right here. 

 If you still haven’t found what you are looking for then by all means reach out and fire us a message via the contact form.

How long will it take to get my order?

We aim to get all of our orders to the post office within 1-3 working days of you making your order.

How do I manage my subscription?

You can login to your account and see all of your orders and subscriptions. Here you can cancel, suspend and upgrade/downgrade any subscriptions that you have.

Are all of your original items tested and genuine?

All of our items are clearly stated what state they are in and whether they have been tested. If something you have bought was stated to be working then please get in touch with us as soon as you can.

Do you buy stuff for cash or credits?

Yes we do. Please visit our “sell” page for more details.


Delivery Options & Guidelines

Royal Mail

We use Royal Mail as our main courier. This ensures a high standard of service and ensures your orders get to you safe and sound.


You will have a selection of delivery options available to you at the checkout depending on how fast you want your item.

Free Delivery

We offer free delivery on all orders over £50. Free delivery will be via Royal Mail Second Class Recored Delivery.

Double Check Details

Please double check and ensure your delivery details are correct. We want to make sure your order finds you.

Report Damaged Item

Ouch…sorry to hear something is broken. Please get in touch with the details of what is damaged and we will help you out.

Return a Package

If you need to return something then please contact us below and our customer service team will be happy to help.

Track A Package

Where available tracking information will be sent to you once your order is complete.

Contact Retro Chest


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